Question 1

How quickly can you fix my track misalignment?

Accepted Answer

In most cases, we can fix track misalignment issues during a single service visit, typically within 1-2 hours. Our technicians arrive with fully stocked trucks and the specialized tools needed for track repairs. For emergency situations, we offer same-day service and can often be at your location within 2 hours of your call.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment can be caused by several factors: physical impact from a vehicle or object hitting the door or tracks, loose mounting brackets that have vibrated loose over time, worn rollers that have caused uneven wear on the tracks, foundation settling that has shifted the door frame, or improper installation. Regular maintenance can help prevent many of these issues.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations. We understand that a new garage door is a significant investment, which is why we've partnered with leading financing providers to offer competitive rates and terms. Options include 0% APR for qualified buyers, low monthly payment plans, and quick approval process. Contact us for a free quote and to discuss financing options tailored to your budget.

Question 4

What is included in your maintenance service?

Accepted Answer

Our comprehensive maintenance service includes: complete safety inspection of all components, lubrication of all moving parts (springs, hinges, rollers, tracks), balance testing and adjustment, tightening of all hardware, inspection of weatherstripping and seals, opener safety sensor testing, and a detailed report of your door's condition with recommendations.

Question 5

How long does a garage door installation take?

Accepted Answer

A typical garage door installation takes between 3-5 hours for a standard single or double door. This includes removal of the old door, installation of the new door and hardware, opener installation or reconnection, safety testing, and cleanup. Complex installations with custom features may take longer. We'll provide a time estimate during your free consultation.

Question 6

Do you provide a warranty on your work?

Accepted Answer

Yes, we provide a comprehensive 2-Year Warranty on all labor and workmanship. Additionally, manufacturer warranties apply to all parts and materials we install, which typically range from 1 year to lifetime depending on the component. Our warranty covers any defects in installation and gives you peace of mind that we stand behind our work.

Question 7

What brands of garage doors do you install?

Accepted Answer

We install and service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI Overhead Doors, Raynor, and more. We also work with premium smart opener brands like LiftMaster, Chamberlain, and Genie. We can help you choose the best brand and model for your specific needs, budget, and home style.

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